Please note, processing time for Made-to-Order and Available Now items is 5 business days. We are working diligently to assure all orders are processed and shipped out as soon as possible.
If you have any questions please feel free to Contact support via call or text at 424-266-0270

Contact Us

Before contacting Customer Service, please review our FAQ page here. 

If you wish to contact Customer Service, please email us directly at [email protected] and leave your phone number in the email. We will contact you within normal business hours, which are Monday-Friday 8:30 am- 4:30 pm  (PST). We are closed Saturday and Sunday. Our customer service phone number is (213) 460-1167.

As a friendly reminder this contact is for order or payment-related requests. For product defects, paint problems, missing parts or other product-related inquiries please check the label on your product and contact the manufacturer's customer service directly.


For Good Smile Company products please contact or [email protected].  

For Good Smile Connect products please contact  [email protected].