Before contacting Customer Service, please review our FAQ page here. 

If you wish to contact Customer Service, please email us directly at [email protected] and leave your phone number in the email. We will contact you within normal business hours, which are Monday-Friday 8:30 am- 4:30 pm  (PST). We are closed Saturday and Sunday. Our customer service phone number is (424) 266-0270.

As a friendly reminder this contact is for order or payment-related requests. For product defects, paint problems, missing parts or other product-related inquiries please check the label on your product and contact the manufacturer's customer service directly.

For Good Smile Company products please contact   https://support.goodsmile.info/en/inquiry/ or [email protected].  

For Good Smile Connect products please contact  [email protected].